Last updated: June 2026
1. Introduction
Holoneya (“Holoneya”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit Holoneya.com, create an account, purchase products or services, subscribe to memberships, interact with independent practitioners, or otherwise use our platform and services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Who We Are
Holoneya OÜ
Website:
https://holoneya.com
Email:
info@holoneya.com
3. Information We Collect
We may collect the following categories of information:
Information You Provide
- Name
- Email address
- Phone number
- Billing information
- Account registration information
- Profile information
- Information submitted through forms, surveys, assessments, applications, or communications
Transaction Information
When you purchase products, courses, memberships, or services, we may collect information related to:
- Purchased products or services
- Subscription status
- Payment confirmations
- Transaction history
Payment information is processed by third-party payment providers. Holoneya does not store full payment card details.
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Referring websites
- Session and interaction data
Practitioner Information
Practitioners creating profiles on the Holoneya platform may provide additional professional information, including profile details, qualifications, services, and contact information.
4. How We Use Your Information
We use personal information to:
- Provide and manage our services
- Create and manage user accounts
- Process purchases and subscriptions
- Deliver courses, memberships, and digital content
- Provide consulting and organisational development services
- Facilitate communication with users
- Respond to inquiries and support requests
- Improve website functionality and user experience
- Analyse website usage and performance
- Comply with legal obligations
- Protect the security and integrity of our platform
5. Email Communications and Marketing
If you subscribe to our newsletter, download resources, register for events, create an account, or otherwise provide consent, we may send you:
- Educational content
- Product updates
- Event information
- Marketing communications
- News and announcements
Marketing emails may be managed through third-party email platforms such as Mailchimp.
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.
6. Cookies and Analytics
Holoneya uses cookies and similar technologies to improve functionality, security, and user experience.
We may use analytics tools, including Google Analytics, to better understand how visitors interact with our website.
These tools may collect information about:
- Pages visited
- Time spent on the website
- Device and browser information
- Website interactions
You may manage cookie preferences through your browser settings.
7. Sharing Information
We do not sell personal information.
We may share information with trusted third-party service providers when necessary to operate our services, including:
- Payment providers (such as Montonio and other payment processors)
- Email marketing platforms (such as Mailchimp)
- Analytics providers (such as Google Analytics)
- Hosting and technical service providers
- Legal, regulatory, or governmental authorities when required by law
Information is shared only to the extent necessary for the relevant service.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain user accounts
- Fulfil contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the type of information and applicable legal obligations.
9. Data Security
Holoneya implements reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, misuse, or destruction.
However, no method of transmission or storage can be guaranteed to be completely secure.
10. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict or object to certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your personal information
- Lodge a complaint with a relevant supervisory authority
Requests may be submitted to:
11. International Data Transfers
Some service providers used by Holoneya may process information outside your country of residence.
Where applicable, we take reasonable measures to ensure that personal information receives an appropriate level of protection consistent with applicable privacy laws.
12. Children’s Privacy
Holoneya services are not intended for children under the age of 16.
We do not knowingly collect personal information from children under 16 years of age.
13. Changes to This Privacy Policy
Holoneya may update this Privacy Policy from time to time.
Updated versions will be published on this website and become effective upon publication unless otherwise stated.
14. Contact
If you have questions regarding this Privacy Policy or how personal information is processed, please contact:
Holoneya OÜ